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WARRANTY:

If  your skate is in the warranty period (1 year), Evo-Skate supports the cost of replacement parts.

However, only faults related to manufacturing problems are covered under the warranty, never misuse or heavy use of the skate.

 

Manufacturing defects are rare because the skates are individually tested at the end of production. However, if a problem occurs, it’s usually early on. In that case, simply contact your retail shop or contact Evo-Skate for the warranty.

 

Here is a not limited list of issues not covered by the warranty:

    • - Breaking the battery pack: This problem is due either to the fact that the battery pack has hit an obstacle, or that the skate fell from a height. Sometimes the battery pack is broken during shipping (some transport companies are not very reliable), in which case the battery pack should not present any evidence of outside shock, especially on the underside. In this case only, we can consider a replacement at our expense.
      - Belt breakage: it is a part that wears, to be changed regularly.
      - Tire wear: As for a car, the tires are not guaranteed.
      - Decrease of battery life: You use your skate every day and recharge once or twice a day, and before the end of the warranty period the distance for a full battery decreases. It is just that you have made an large number of charge / discharge cycles, and your battery is dying, nothing unusual, it must be replaced.
      - Breaking of the board: a jump a little high, a rider a little heavy and a poor reception and bang … the board is broken. This extreme case of a use is not guaranteed, the boards are tested to be very resistant but not unbreakable …
      - Breaking of the remote control: a fall, the remote control in hand and here is the remote control thrown or banged on the ground, and the plastic shell is off … Even if this can happen, it is not covered.

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